Fix: A Problem Prevented The Document From Being Scanned

In: Windows 10   0 Comment  

The built-in Windows Fax as well as Scan utility inward Windows 10 is helpful to scan documents as well as pictures. Microsoft has released an official Scan app for Windows 10 (available inward the Store), simply many users prefer using the classic Windows Fax as well as Scan program.

When using the Windows Fax as well as Scan to scan a document or picture, y'all mightiness become “A work prevented the document from existence scanned. Please endeavour again, or for troubleshooting information, run into Help as well as Support or the data that came amongst the scanner.” error.

If y'all are getting the same fault spell trying to scan a document or picture, endeavour out the next solutions to successfully scan the document or picture.

Turn off as well as on the scanner/printer

First of all, brand certain that the scanner is connected to your PC. If yes, plow off the scanner. Turn it on afterwards almost a minute. Try scanning the document or motion painting now.

Remove as well as and then add together the scanner/printer inward Windows 10

Step 1: Go to Settings > Devices > Printers & scanners page.

Step 2: In the Printers & scanners section, click on the printer or scanner cite to expose the hidden Remove device button. Click the Remove device button.

Step 3: Click the Yes push to take the printer/scanner.

Step 4: On the same page, click the Add a printer or scanner option. Once Windows 10 detects your scanner/printer, click the Add device button.

Try scanning the document now. You should live on able to consummate the scan without the error.

Use the Scan app or OEM app instead

If y'all nevertheless become the error, don’t hesitate to install the official Scan app from the Store as well as and then role the same to scan the document or picture. Alternatively, y'all tin install the scanner plan provided yesteryear your printer manufacturer to scan the document or picture.

Reinstall the printer driver

This is the terminal resort to laid upwards the “A work prevented the document from existence scanned” fault message. Reinstalling the printer driver is easy. Here is how to produce that.

Step 1: First of all, download the latest version of the driver software for your printer/scanner from the manufacturer’s website.

Step 2: Right-click on the Start push as well as and then click the Device Manager.

Step 3: Expand the Printers, Imaging devices, or Scanners tree to run into your printer/scanner entry.

Step 4: Right-click on the printer/scanner entry as well as and then click the Uninstall device option.

Step 5: Check the Delete the driver software for this device checkbox as well as and then click the OK push to uninstall the printer/scanner driver.

Reboot your PC.

Step 6: Finally, install the downloaded printer/scanner driver.

Step 7: Now that y'all convey reinstalled the driver, it’s fourth dimension to add/install the printer/scanner

to your PC. Make certain that the printer/scanner is connected to your PC as well as turned on, as well as and then navigate to Settings > Devices > Printers & scanners.

Step 8: Click the Add a printer or scanner option. When Windows 10 recognizes your printer/scanner, click the Add device pick to add together the printer/scanner.

Your printer/scanner is laid upwards for role now. Try scanning now.